TERMS AND CONDITIONS

Welcome to Next Level Sports Center! Please read these Terms and Conditions ("Terms") carefully before using our services. By accessing or using our facilities, you agree to be bound by these Terms.

1. General Use

    * Resources may be used only by customers who have read and agreed to these Terms.

    * Users under 18 must be accompanied by a responsible adult.

    * The resources are reserved for booked or walk in customers only.

2. Booking and Cancellation

    * Reservations are recommended and may be made online, by phone, or in person.

    *  No-shows or cancellations will be charged the full booking fee.

    *  Late arrivals will still need to end at their scheduled time.

    * We reserve the right to reschedule or cancel bookings due to equipment maintenance or other operational reasons.

3. Payment and Fees

    * All fees must be paid in full prior to the session.

    * We accept credit/debit card with a service fee.

    * All payments are non-transferable and non-refundable unless otherwise stated.

4. Rules of Conduct

    * The facility does not permit substance use on the premises including, but not limited to, alcohol, marijuana, e-cigarettes.

    * Disruptive, unsafe, or abusive behavior may result in immediate removal and/or a ban from the facility.

    * Users must respect other guests and facility property.

5. Liability and Assumption of Risk

    * Users participate at their own risk.

    * Next Level Sports Center is not responsible for injuries caused by user negligence, improper use of equipment, or interactions with others.

    * Users are financially responsible for any damage they cause to equipment, or property due to negligence or misuse.

6. Privacy Policy

    * We collect basic contact and usage information to process bookings and improve service. See our Privacy Policy below for details.

    * Video surveillance may be used for safety and security purposes.

    * Photos may be taken and utilized in our marketing materials.

7. Changes to Terms

    * We reserve the right to modify these Terms at any time. Changes will be posted on our website and/or at the facility.

8. Governing Law

    * These Terms are governed by the laws of the State of Michigan. Any disputes shall be resolved in the courts of Kalamazoo County, MI.